Faq

We recommend arriving 20 minutes before your scheduled appointment time in order to go over necessary paperwork. The initial evaluation will last about an hour, after which our therapist or front desk will work with you to set future appointment times. If your child has an IEP, please bring it so our therapists can review your child’s current needs and collaborate with their school-based therapist if needed.

To refer a patient for services at PTN, please call the office at 828.358.3115 and they will email or fax you a form. Referral from please click here.

Most forms of pediatric therapy treatment are covered by most major insurance companies as long as you have a doctor’s referral for the service. However, Phonological and Articulation Disorders (with the exception of congenital conditions) are often not covered under private payer insurance plans. Contact your insurance provider to see if treatment for these conditions is covered.

PTN accepts most major insurances including Medicaid and Tricare. We are in-network with 70+ insurance companies. 

We offer pediatric physical therapy, occupational therapy, and speech therapy. Our therapists also provide specialties including (not limited to): Augmentative & Alternative Communication (AAC), Beckman Oral Motor, Feeding/ Swallowing Therapy , Gait Training, LAMP Words for Life , Manual Facilitation Techniques, Neuro Re-education , Primitive Reflex Integration, PROMPT , Sensory Integration, Serial Casting , Therapeutic Listening, VitalStim , Wheelchair Evaluations.

If you must miss an appointment, call our Front Desk to reschedule your appointment. You must call 24 hours before your scheduled appointment time. Continued late calls to reschedule (or no shows) can result in your child’s services being placed on hold or discontinued. Consistent attendance is critical to your child’s progress.

If your child is sick, please call our front desk to reschedule your appointment.

Many insurance plans (including Medicaid) require a referral before offering coverage for our services. If you need help with the referral process call us at 828.358.3115.